Chi-yin Cheng Profile Photo

Chi-yin Cheng

Ex-Software Engineer Manager

6+ Years Speaks English, Chinese
Software Engineering Data & Analytics Engineering Management Hiring & Interview Panels Career Transitions & Coaching Workplace Navigation & Conflict Diversity, Equity & Inclusion

About

Strategic Software Engineering Leader with over 26 years of experience, specializing in high-volume logistics and operations research. Having served on internal interview panels for 5+ years, I bring a "hiring manager's perspective" to every session, helping candidates understand exactly what leadership looks for in top-tier talent. My career is defined by managing high-performance teams and delivering millions in annual recurring savings through architectural optimizations across GCP and Windows environments. I am passionate about mentoring the next generation of engineers—specifically in transitioning from a junior developer to senior or manager, mastering System Design at scale, and navigating complex corporate landscapes with internal teams. Whether you are preparing for an interview or looking to refine your leadership presence, I provide actionable, experience-backed guidance to help you reach the next level.

Available Services

Coding Interview Practice DSA, algorithms, and problem-solving under timed conditions. Get feedback on approach, code quality, communication, and edge-case handling - calibrated to the bar at your target company.

Performance Review Preparation Prepare for your upcoming performance review cycle. Learn to write strong self-assessments, quantify impact, collect peer feedback strategically, and handle calibration conversations.

Workplace Conflict Resolution Navigate disagreements with colleagues, cross-team friction, or difficult stakeholder relationships. Learn frameworks to resolve conflicts professionally without damaging your reputation.

Burnout & Stress Management Feeling overwhelmed, exhausted, or disconnected from your work? Talk to experienced professionals who've navigated burnout and come out stronger - get actionable strategies, not just sympathy.

Work-Life Balance Struggling to set boundaries between work and life? Get advice on managing energy, setting realistic expectations, and building sustainable habits from people who've figured it out at demanding companies.

Experience

Software Engineer Manager

UPS

Oct 2019 — Oct 2025

Software Engineer

UPS

Apr 1999 — Sep 2019